WebAdvisor Help

Students use WebAdvisor as the primary entry point for accessing course, program, registration and other information.  Some students may encounter difficulty logging on to WebAdvisor

This guide is designed for faculty to help students who are having difficulty with WebAdvisor.

Students Having Difficulty?

If you encounter students having difficulty logging on to WebAdvisor please advise them that they may  obtain assistance:

Password Reset

If the student has a Login or Password Problem they should try the Red River College Password Reset Utility. (https://hub.rrc.ca/HUB/unknownaccount.aspx)

TIP! If they tried this and they did not recieve the email, ask them to check their spam folder!

Online Help

At the WebAdvisor Main Page.   Click on the Contact Us tab and fill out the online form describing the difficulty experienced.  The actual help form is here: https://library.rrc.ca/Help-and-Guides/Webadvisor-Help.aspx

This information provided in the form will confirm the student’s identity and help us resolve the login issue.

Personal Help

Students may also go to one of the following areas for personal assistance (please keep in mind there will be line ups in some of these areas up to mid-September):

  • Student Service Centre:
    • Notre Dame Campus D101
    • Exchange District Campus: Roblin Centre Main Floor
  • Notre Dame Campus: Library (In the computer lab)
  • Exchange District Campus: Learning Commons  Helpdesk
  • Some program areas have their own Help Desks