This guide is designed for faculty to help students who are having difficulty with WebAdvisor.
Students Having Difficulty?
If you encounter students having difficulty logging on to WebAdvisor please advise them that they may obtain assistance:
If the student has a Login or Password Problem they
should try the
Red River College Password Reset Utility.
TIP! If they tried this and they did not recieve the email, ask them to check their spam folder!
At the WebAdvisor Main Page. Click on the Contact Us tab and fill out the online form describing the difficulty experienced. The actual help form is here: https://library.rrc.ca/Help-and-Guides/Webadvisor-Help.aspx
This information provided in the form will confirm the student’s identity and help us resolve the login issue.
Students may also go to one of the following areas for personal assistance (please keep in mind there will be line ups in some of these areas up to mid-September):
- Student Service Centre:
- Notre Dame Campus D101
- Exchange District Campus: Roblin Centre Main Floor
- Notre Dame Campus: Library (In the computer lab)
- Exchange District Campus: Learning Commons Helpdesk
- Some program areas have their own Help Desks
Updated: 3 July 2013 by Library Helpdesk